Frequently Asked Questions
About Our Products
Q: Are WRTH products clean and safe? A: Yes! All WRTH products are formulated with clean, skin-loving ingredients. We prioritize natural botanicals, nourishing oils, and avoid harsh chemicals. Our products are suitable for sensitive skin.
Q: Are your fragrances unisex? A: Absolutely. Our scents are inspired by Arabian perfumery traditions and are designed to be worn by anyone. Cherry Musk, Vanilla Musk, Opulence, and Rose Oud transcend traditional gender boundaries.
Q: How long do your products last? A:
- Body Oils (4 oz): 2-3 months with daily use
- Sugar Scrubs: 1-2 months with 2-3x weekly use
- Body Elixir Candles: 40-50 hours burn time
- Perfumes: 3-6 months depending on application
Q: What makes Body Elixir Candles different from regular candles? A: Our Body Elixir Candles are dual-purpose luxury. Light them for ambiance, then use the melted wax as a warm massage oil or body moisturizer. They're made with skin-safe oils and butters, not traditional candle wax.
Shipping & Orders
Q: Do you offer free shipping? A: Yes! We offer free US shipping on all orders over $50. Orders typically ship within 2-3 business days.
Q: How long does shipping take? A: Standard shipping takes 3-4 business days within the US. You'll receive a tracking number once your order ships.
Q: Do you ship internationally? A: Currently, we ship within the United States. International shipping coming soon!
Q: Can I track my order? A: Yes! You'll receive a tracking number via email once your order ships.
Returns & Exchanges
Q: What is your return policy? A: We want you to love your WRTH products. If you're not satisfied, please contact us at info@wrthstudio.com within 30 days of delivery for returns or exchanges.
Q: Can I exchange a scent if I don't like it? A: Yes! We understand fragrance is personal. Contact us within 30 days and we'll help you find your perfect scent.
Product Usage
Q: How do I use the Body Elixir Candle? A: Light the candle and let it burn for 15-20 minutes. Blow it out, test the temperature, then pour or scoop the melted oil onto your skin for a luxurious massage or moisturizing treatment.
Q: How often should I use the sugar scrubs? A: We recommend 2-3 times per week for best results. Over-exfoliating can irritate skin.
Q: Can I use body oils on my face? A: Our body oils are formulated for body use. For facial care, we recommend our C Elixir Vitamin C Face Oil or Radiance Rosehip & Vitamin E Face Oil.
Q: Are your products vegan/cruelty-free? A: Yes!
Ingredients & Allergens
Q: Where can I see the full ingredient list? A: Full ingredient lists are available on each product page. If you have specific allergy concerns, please email info@wrthstudio.com.
Q: Do your products contain parabens, sulfates, or phthalates? A: No. We formulate without harsh chemicals and prioritize clean, skin-safe ingredients.
Still have questions? Contact us at info@wrthstudio.com - we typically respond within 24 hours.
